Shipping and Returns
Hello and thank you for the interest in my products! Please understand that everything is hand crafted, and it can take 5 - 8 days for us to create the item/s you ordered, depending on materials and process.
Often we do have the item in stock, in which case it will ship within a week. If you have a specific deadline, I would suggest ordering 3 weeks in advance. We do keep most My Little Pony items in stock so MLP orders will usually arrive within 7-10 days.
We've been receiving an increasing amount of orders lately (thank you for the business!) and we're working hard to keep up with the volume.
In case we run out of a certain material, the wait time for your item/s can increase by a few days - but we try to stock up on everything and get the pieces out the door asap.
We use USPS to ship our orders, which generally takes 2-3 business days to be delivered within the USA.
International orders are shipped through USPS First Class mail and can take up to two weeks to be delivered, depending on the country.
Due to several negative incidents, I am not doing rush shipping until further notice, when I can figure out a better method to handle rush orders.
If you have any shipping questions, have an issue with your order after you receive it, or would like to do a return, please email firstname.lastname@example.org. Please note that we can not accept returns on wigs that have been worn or on Grab Bags.
The Yaya Han Team